Bragger Bonnets

ANY RETURNS/EXCHANGES ARE ONLY ALLOWED IF YOU HAVE RECEIVED INCORRECT ITEMS FROM US. THERE ARE NO REFUNDS! YOU MUST SEND US PROOF WITH PHOTOS/VIDEOS OF THESE ITEMS THROUGH OUR EMAIL AT DAJOURBRAGS@GMAIL.COM AND INCLUDE YOUR ORDER CONFIRMATON NUMBER DATE PURCHASED, AND A BRIEF EXPLANATION OF THE ISSUE WITH YOUR ORDER. THIS MUST BE DONE WITHIN 24-48 HOURS OF RECIEVING YOUR PACKAGE. IF WE CONFIRM THAT THERE IS AN ISSUE WITH YOUR ORDER ON OUR BEHALF, WE WILL CONTACT YOU WITH FURTHER INSTRUCTIONS TO SEND ALL ITEMS BACK TO US. PLEASE NOTE THAT ALL ITEMS MUST STILL BE IN ITS ORIGINAL PACKAGING. THEY CANNOT BE UNRAVELED, TAMPERED WITH, OR MISSING ANY ITEMS THAT WERE INCLUDED IN ANY WAY. IF THEY ARE, AND YOU STILL CHOOSE TO SEND IT IN FOR RETURN/EXCHANGE YOU WILL BE DENIED! WE WILL NOT RETURN THOSE ITEMS BACK TO YOU, NOR SEND ANY REFUNDS DUE TO OUR NO REFUND POLICY, OR GRANT YOUR EXCHANGE.

YOU ARE RESPONSIBLE FOR ALL SHIPPING COST TO RETURN/EXCHANGE ITEMS. WE WILL NOT BE HELD LIABLE FOR ANY SHIPPING COST.  WE STRONGLY SUGGEST YOU INSURE OR REQUIRE SIGNATURE CONFIRMATION ON THE PACKAGE TO PREVENT IT FROM BEING LOST OR STOLEN BEFORE WE RECEIVE IT. ITEMS THAT ARE ACCEPTED TO BE EXCHANGED WILL HAVE A WAITING PERIOD OF AT LEAST 5 BUSINESS DAYS BEFORE BEING PROCESSED AND 5-7 BUSINESS DAYS BEFORE THE NEW CORRECT ORDER IS SHIPPED OUT TO THE CUSTOMER. THANK YOU FOR YOUR COOPERATION.

PROCESSING/SHIPPING POLICY:

All items run through a pre-order system; therefore when an order is placed, a processing time of 5-10 business days are needed (processing time is generally faster). During high volume time periods (holidays, sales, etc), please allow an additional processing time of 3-5 business days. Majority of the time, your wig is shipped off to you before this timeframe, this is just to ensure if there are any delays or issues, there is time to account for it.

For shipping, we use USPS or UPS as our shipping carriers. Their shipping is generally 3-5 business days. Please allow extended time during high volume periods. You will receive your tracking information via email when your package is prepared for shipment. If you choose to check out using our Buy Now, Pay Later options (Sezzle or Klarna), please note that you are subject to at least a 15 business day processing time! During this period, we are waiting for the funds to become available to begin processing your order. Once your items have been shipped off, we are no longer responsible for your package. We will not replace and/or grant any refunds for lost or stolen packages!!! Signature confirmation is required upon delivery to help ensure customers receive their items. Please contact your shipping carrier for all updates/whereabouts of your package.